We're excited to share a game-changing partnership that's transforming how we engage our franchisees and scale our North American expansion. Our collaboration with Franchise Systems Ai isn't just about adopting new technology – it's about reimagining what modern franchise management can look like.

From Vision to Partnership

When we set our sights on accelerating Pepper Lunch's growth across North America, we knew our franchise development process needed to evolve beyond traditional methods. Cold calling prospects, manual tracking in spreadsheets, and inconsistent follow-up processes simply couldn't match the sophistication of our global brand or support our ambitious expansion goals.

That's when we partnered with Franchise Systems Ai – an innovative platform that transforms franchise management with an all-in-one operating system. What started as an evaluation quickly became a strategic partnership, with our CEO Troy Hooper  positioning Pepper Lunch as the alpha customer for this groundbreaking technology solution.

Why We Chose Franchise Systems Ai

After extensive evaluation of franchise management platforms, Franchise Systems Ai stood out as the clear choice for several key reasons:

AI-Native Platform Built for Modern Franchising
Unlike legacy systems that add AI as an separate layer on top of their software, Franchise Systems Ai was built from the ground up with artificial intelligence at its core, enabling truly intelligent automation and decision-making.

Self-Service Sales Portal
The platform enables prospective franchisees to connect with us in a way that's never been done before, allowing them to explore our brand more deeply and optimize their franchising journey at their own pace while sharing the important details the brand needs to evaluate franchise partner prospects efficiently.

Intelligent Automation Without Losing the Human Touch
We can now provide automated, streamlined franchise marketing and sales management while maintaining the personal relationships that are crucial to successful partnerships.

Real-Time Analytics and Pipeline Visibility
Complete visibility into our franchise development pipeline allows us to make data-driven decisions and respond to opportunities faster than ever before.

Comprehensive Operations Platform in Development
We're currently in the testing phase of exciting new features that will extend our partnership beyond franchise development into complete operations management. These upcoming capabilities include Project Management tools that automate and streamline Location Launch processes, full Location Management systems, comprehensive Vendor Management, Menu Management, and Asset Management features.

Most exciting is the development of a dedicated Franchisee Portal that will provide our franchise partners with access to the same powerful operational tools our corporate team uses. This includes Location Management, Vendor Management, Asset Management, Project Management, Team Management, and much more – creating a truly unified platform that supports every aspect of the franchise relationship from initial inquiry through daily operations.

Transformational Results

The impact of our partnership with Franchise Systems Ai has been nothing short of remarkable:

Unprecedented Growth
Within 15 months of implementation, we awarded 50 franchise units through the platform, with over 750 prospects engaging through the self-service Applicant Portal. This represents a fundamental shift in how we discover and qualify prospective franchisees.

Operational Efficiency
We've achieved a 60% reduction in manual qualification time while enabling a single Sales Director to manage our entire pipeline effectively. Our team went from spending 80% of their time on administration to focusing 80% on strategy and relationship building.

Enhanced Sales Experience
The platform creates a premium franchise discovery experience that reflects our brand's global standards. Prospects consistently tell us the process feels sophisticated, professional, and transparent – exactly the impression we want to make.

Eliminated Technology Fragmentation
By consolidating more than a dozen SaaS tools into one integrated platform, we've streamlined our operations and eliminated the inefficiencies that come with managing multiple disconnected systems.

A True Technology Partnership

What sets our relationship with Franchise Systems Ai apart is that it's evolved beyond a typical vendor relationship into a true partnership. Our feedback directly influences platform development, and we get early access to new features and capabilities. We're not just users – we're partners in building the future of franchise management.

This collaborative approach ensures the platform continues to evolve with our needs as we scale from our current North American footprint toward our vision of 500+ new locations by 2030.

Looking Forward

Our partnership with Franchise Systems Ai represents more than just operational efficiency – it's about embracing the future of franchise management. By combining cutting-edge AI technology with our proven business model and exceptional guest experience, we're positioned to accelerate our North American expansion while maintaining the quality and consistency that makes Pepper Lunch special.

As we continue to grow and bring our signature DIY teppanyaki experience to new communities across North America, we're confident that our technology partnership with Franchise Systems Ai will remain a cornerstone of our success.

Ready to experience the future of franchising? Get started on our Franchise Applicant Portal powered by Franchise Systems Ai to explore how you can become part of the Pepper Lunch family.

Interested in the future of franchise management? Discover Franchise Systems Ai here.